Evolutionary Blog

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One of the CLC3 Apprentices recently asked me a very important question.

He asked about the problem of becoming attached to the outcomes of the client--in other words, “what happens if they do not achieve them? What happens if they do not hold up their end of the bargain [doing homework, reading, etc.], and what does that mean about us? How do I avoid this problem—and the discomfort of it all”.

“And what happens if--even worse, they have already paid in advance in full and it becomes clear they are not keeping up with the milestones that are necessary as sign-posts on the way to their destination we call 'goals' or 'outcomes'? What do we do?”

This is an important question and it has a several-part answer. It is important because it comes up for most coaches and practitioners; at some point you really, really want XYZ for the client. Yes, they must be outcomes the client wants [not outcomes you see they "need" but they do not resonate with] but even still, with their outcomes we get emotionally engaged--we care--and we want them to have XYZ really badly.

Part of the challenge is that we are not responsible for the lives of our clients--we can't be. They would get less out of the process if we were; at best, we would actually be inhibiting their growth if we take on that responsibility. They might blame us; they would take less responsibility for creating the life they want and deserve. It could become the coaches "fault" or for some, the coaching [or whatever you call the process] will be just another thing that did not work for them, etc.

And we created that with our attachment.

So the first part of the answer is to make clear to the client--practically--that we are not responsible for their life; that they are. How do we do this? We write it directly into the client-coach agreement that they "are responsible for the results of their life, business, relationship", etc. And given how some people can be when they are making large life-altering decisions, we review the agreement and then we further clarify and have them initial each paragraph while reviewing it with them to make sure we have done our due diligence as a practitioner in making sure they understand the nature of the relationship is one of trusted adviser--nothing more—and that they understand the agreement in full.

That is the practical aspect.

What about the interpersonal aspect? The actual coaching dynamic? Because you see, to complicate matters if you seem attached [that is you start become emotionally attached to their outcomes, you may engage them in a way that has them polarize, dig in, and resist you--and they start to resist you in ways that will not serve the process overall.

Or worse...

Or worse--they do not do their "homework"--whatever that may be or represent--and they are scared to tell you. In the worse cases they may simply go missing in action. Or they become dishonest.

This is simply another reason I am not a "coach" I am a "Guide" and that approach is something I am careful to embody in every interaction--they do not do their "homework" I communicate to them--with a compassionate smile and a shrug--that I want them to get their outcomes. That I care; and I may even ask them how they best want to be supported. How they want to be held accountable--and I have them design the dynamic.

I have found this softer approach--with nothing for them to resist or push back against--is far more effective than any hard-nosed techniques by far.

Finally [and at times most importantly] is our own development as we, as practitioners, continue our path: who we are is not the results we assist clients in achieving [both positive, amazing over-the-top goals as well as "failures". Who we are is not that.

Those are the results we assist them in producing, to be sure, and we are professionally responsible for that, but who we are is that which is experiencing it all. Who we are is that Witness; that locus of awareness. And as we come from that place, we will be even more effective, they will feel more freedom to expand and grow within that gentle, ever-present embrace. From that place, where universal beauty unfolds, we are reminded why we do what we do--for that expansion. And within that expansion a better, more joyous, more beautiful world awaits us all.

Why NOT to Use "Hypnotic Sales" Techniques:

Often I get asked to teach someone "hypnotic sales" or some variation; anchoring, state association, etc. The idea is that if you associate someone into a positive state, then anchor yourself to that for them, this will be an effective sales technique--even if it has nearly nothing to do with your offering or the functional fit between your prospective client, and their needs with your services.

There are other ideas and approaches about this, but I am going to give just that one example. They are all of that flavor.

These techniques are thought to be very powerful, and some of the most effective techniques available. Which is partly true. They may be in the very short-term sense. They are also a nightmare strategically, in the long-term sense. Not only do I advise against it, I categorically consider them unethical in most situations.

If a prospective client cannot remember how they arrived at the decision to work with you [and as a good measure, if you can not easily remind them in writing over an email] then you are going to have blowback at some point in the future.

"Buyer's remorse" does not quite cover it.

So not only do I have people agree that they will only use the tools of influence that I do teach in service of someone else's outcomes [not their own], but I also advise against and refuse to teach hypnosis or anchoring in the context of sales and influence in the Evolutionary Sales process. It is anathema to all that Evolutionary Sales is. If you are always coming from the place of using tools of influence ONLY to assist another in achieving their outcomes, it is virtually guaranteed you
 be selling ethically.

Now there are trainers and entertainers and presenters and "edutainers" who not only use the hypnotic sales techniques, but teach it, brag about it, and sell products to do the very things I mentioned above as unethical in my not-so-humble opinion. I have also dealt with enough of their customers post-fact that I can say the resentments and shattered hopes as a result of that strategy is frustrating to watch and painful to behold, empathetically.

On the one hand, given the volume that people like Christopher Howard and Tony Robbins produce in terms of attendees, it is hard not to be grateful for what they are doing in the world in exposing people to rapid transformation. And to be honest, I am not sure how you could do it any other way in terms of sales with a crowd that large.

While hypnotic sales may be effective and the only viable solution in a large crowd [I question that, but it is efficient for short-term-monetary gain]; it is a toxic approach for those of us in solo-businesses as practitioners. 

There is a better way, where all sides are more effectively served. 

 What I do know is that if you are opening a relationship [rather than "closing deals"] You must engage the prospect in inquiry, mostly to be certain you can be of service. Once that is assured, direct them to consider if they did have the solution they seek what it would open up in their lives and then if you are certain you are a fit for their needs and they are a fit for you, then you can ethically open the relationship.

This is the process we teach in the Coaching the Life Coach Apprentice Program. This is the approach that assures conversion rates of over 95% AND what I call a "stick rate". In other words--no relationship fall off from buyer's remorse.

At the upcoming event I am not only going to teach this entire ethical sales process for free, but I will give you all the nuts and bolts you need to have high conversion rates in your introductory sessions.

Every nut and bolt I know how to deliver to you. In service of you having sustainability of finances, your clients having sustainability of change, so we can all create a better world together as we accelerate the Evolution of Consciousness.

Join us. RSVP now to reserve your spot

Read this sentence to yourself in your mind or out loud:

"My life is the sum total of my own choices; the state of my business is the sum total of my choices".

As you read that and re-read that, what is your experience? Do you feel excitement? Pride? Shame? Do you sense a burden on your shoulders? What does it weigh in your mind? Do you quickly move to insist it is not your "fault". That it was out of your control? That it was this circumstance or that circumstance? That you were "wronged"? Or "unlucky"?

Or do you experience a comforting and/or challenging level of acceptance. A "yup" with a quiet nod of your head?

One thing is for certain-your relationship to that sentence is a good indicator of your level of self-esteem, or your level of healthy egoic development in the positive sense. You see, it is not the big ego that needs defending or asserting in the world; it is the small ego. It is not the big ego that is arrogant, self-righteous, or deflects responsibility and blames others; it is the small, pre-rational, pre-conventional, vengeful, ego-centric ego.

It is a challenging re-frame for most to get their minds around. But just ask yourself this: what kind of ego could achieve a non-dual sense of reality; what kind of ego could be one with all things, moment to moment? A big, huge ego. An ego so large it can be a yes to whatever is arising moment to moment and relate to it, be a part of it. That takes an expanded sense of self. Yet that ego is also diffuse. It is large, but it is flexible. It lacks rigidity. It does not need defending or asserting; it understands its power. As a result, there is nothing to prove to anyone-not even itself.

Who or What do You Worship? The purpose of this writing is to lay out different “gods” or objects of worship as an outgrowth and/or expression of the mimetic stage [meme codes within values spheres] of individuals and groups using a rough sketch of the Spiral Dynamics model.

Be forewarned ::: this is serious personal evolution geek stuff.

I am also going to make the unusual move of saying the very premise of what I am about to lay out is inaccurate. That’s right. I am beginning by saying I am wrong in my assertion that there is an individual relationship between mimetic stage and what one “worships”. Why? Because we experience / interpret through and emotionally react from our stage of development—and an individual can therefore have an experience of a particular spirituality or spiritual expression that is the same religion and same “god” as another at a radically different stage and therefore experience it differently. However, I have noticed cultural clumps that gives us enough evidence to make these generalizations below for the purpose of engaging in this thought experiment. To understand some of what I will say in this writing, one must have an at least basic grasp of the Spiral Dynamics model. There are two summaries attached for your downloading HERE and HERE. Source ::: LINK. Review those before reading further.

My favorite way of representing Spiral Dynamics comes from Dr. Claire Graves himself: The memes are “degrees of activation of the nervous system”. These are not types of people but rather ways of thinking that are holarchically emergent within people. Having established all of the above as our foundation...

The status of the world today is precarious.

All we need to do is turn on the television or spend a day reading the New York Times, WaPo, The Wall Street Journal, Instapundit, or google news, to see some article about humans attempting to force their value system—often expressed through religiosity—onto others. Whether you are a Israeli having to worry about your existential existence while others in the name of Allah want to push you to the sea, or a secular humanist fearful of the Christian Right in America and some Nation States in Europe, or you are a secular Jew shaking your head at the expansion of settlements deeper into “Palestine”…or you were a New York Resident who watched the twin towers fall you are probably--to varying degrees—aware of and worried about religious fundamentalism and its perilous impact on the global web of life.

But there are other forms that are not as obvious and are more popularly accepted and advocated in today’s media and the latest social mimetic in vogue.

Regardless of which belief system you call your own, the dangers of religious fundamentalism are undeniable. In all likelihood, you just think it is the fundamentalism of the Other that is dangerous. But what of your own? You may or may not worship a traditional god, but there is a 98% chance you worship something—and have your own attachment and identification to it. Who or what do you worship? It may not be a god, a goddess, or a Great Spirit but it is something. Is it success, achievement, or the all-mighty dollar? Is it Gaia, Mother Earth, the biosphere? Is it the Nation State, government, or the democratic process? What do you surrender your mind to? What are you an activist for? Put your worship into? Become irrational over or about? Deny evidence to the contrary for/of? Once someone says anything is a settled matter—and are closed to debate or dialogue—and go so far as to say that those who do not agree should be tried and hanged, that, my friends, is religious fundamentalism regardless of the form of the deity. In fact, here is an organization advocating Nuremburg-Style Trials for Global Warming Skeptics. Lovely. Lovely example of fundamentalism, that is. Gaia as God/dess. Apparently we are going back to burning people at the stake for being heretics. Only the deity has changed.

Now that I have your attention, the rest of this piece will be a geek-out session of personal evolution and the emergent in spiral dynamics coupled with cultural clumps and the waves a particular god/dess or “deity” is most inclined towards.

Purple or “magic/mythic” will worship nature and the spirits in nature. The trees talk to Purple. So does the wind. They may worship the great Spirit or the Directions and their elements. Red worships power, respect, might, and most notably, blows things up in the name of Allah. Their “gods” may be the gang, the dictator, the Authoritarian State and so on. Blue/Conventional is likely to worship a Christian/Judeo god in a fundamentalist way—taking the bible or the Torah literally. Orange will worship the all-mighty dollar, success, status, and achievement, and/or hard science. Green will worship Gaia or Community or Multiculturalism and "Diversity" with great fervor and no regard for real-world results.

And thus ends Tier 1, where the “Momentous Leap”, as Dr Claire Graves called it, emerges and occurs. At Yellow, or Integral—the first stage in Tier 2, there is little or no “worship”, but rather an appreciation of all forms of worship and all metaphors [yes I said it] for the highest form of consciousness; what some refer to as “God” or Goddess”.

Having said all that, it is possible for someone to rise through these emergent stages in one of any of the religions or forms of worship listed above—but the way they interpret it moves from maniacal and fervent to literal to obedient to questioning to rejecting to appreciating it for its metaphorical value--yet having choice around it. And as one rises through those waves, stages, or levels of development in relationship to it, its grasp and its “Truth-ness” becomes less and less rigid and less and less fundamentalist and therefore less and less violent both physically and metaphorically. We hold our beliefs less rigidly and in relationship with them, our beliefs do not hold onto us quite so rigidly either. They lose their grip on us.

So…who—or what—do you worship? Each memetic stage in the evolution of values [another way of thinking about and representing SD] has its own fixation and spiritual expression. Is it God? Jehovah? Allah? Is it the Market? is it Gaia? Is it Community or the State?

Consider this ::: your view, while accurate and valid, is incomplete. It is partial. It must be. They all are. I look forward to a day when we can all truly appreciate the value and beauty in all beliefs while creating a stable and sustainable dialogue between all of them as we transcend our fundamentalism in all forms and create an Integral and integrated world.

Mistake #4: Having Only 1 Stream of Prospects

Mistake #5: Failure to leverage contact points and the opportunity they hold

Mistake #6: Considering Your Service a Commodity

Mistake #7: (Did I say 6?) I guess there is at least one more mistake:
"Healing" that which you need to resolve in your self and in your own life by healing others